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    News

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    cisco jabber logo
    Jabber Login Update Coming July 22 – DUO Required
    Jabber Login Update Coming July 22 – DUO Required
    Later this month, Tufts Technology Services (TTS) be making an important update to the Cisco Jabber softphone client. Starting …
    Posted: July 14, 2025
    Digital certificate for WiFi
    Upcoming Digital Certificate Renewal for Tufts Wireless Networks – July 14
    Upcoming Digital Certificate Renewal for Tufts Wireless Networks – July 14
    To maintain the security and reliability of Tufts’ wireless networks, digital certificates for both Tufts_Secure and the…
    Posted: July 2, 2025
    Jabber chat
    Transition to Microsoft Teams Chat – Our Recommended Chat Tool
    Transition to Microsoft Teams Chat – Our Recommended Chat Tool
    Attention Jabber Users! This summer, Tufts Technology Services (TTS) will be upgrading our Cisco Jabber client. The upgrade will…
    Posted: April 18, 2025
    Kuali Build new features
    Boost Your Build: Discover What’s New with Kuali Build
    Boost Your Build: Discover What’s New with Kuali Build
    Tufts Technology Services (TTS) has introduced a few new updates to Kuali Build to assist with both workflow and data exports…
    Posted: March 20, 2025
    MS Teams Meeting in Outlook Calendar
    Microsoft Teams Meetings in Outlook: What You Need to Know
    Microsoft Teams Meetings in Outlook: What You Need to Know
    You may have noticed that Microsoft Teams meetings are now automatically added to your Outlook calendar invites. This feature…
    Posted: March 13, 2025
    Autoclosure of tickets
    TechConnect Ticket Auto-Resolve Feature Launching February 13
    TechConnect Ticket Auto-Resolve Feature Launching February 13
    If you manage ticket queues or tickets using TechConnect in ServiceNow, this new functionality impacts you!  Starting February 13…
    Posted: February 6, 2025
    Tufts TechConnect Self-Service portal
    Introducing Tufts TechConnect: Your One-Stop Self-Service Technology Portal
    Introducing Tufts TechConnect: Your One-Stop Self-Service Technology Portal
    Tufts Technology Services (TTS) is excited to introduce Tufts TechConnect, a new self-service portal designed to connect the…
    Posted: December 4, 2024
    New Tufts Mobile Design
    Tufts Launches Redesigned Mobile App: A New Era in User Experience
    Tufts Launches Redesigned Mobile App: A New Era in User Experience
    Tufts Technology Services (TTS) is excited to announce the launch of the newly redesigned Tufts Mobile App! This update marks a…
    Posted: December 4, 2024
    ai bots blocking
    Unapproved AI Bots Blocked from Tufts Zoom and MS Teams
    Unapproved AI Bots Blocked from Tufts Zoom and MS Teams
    To safeguard our community’s privacy and data security, Tufts University has implemented restrictions on the use of third-party…
    Posted: November 10, 2024
    Technology Purchases
    Need Technology? Here's how to submit your request!
    Need Technology? Here's how to submit your request!
    As technology continues to power much of our work, having the right equipment—on time—is essential. Whether you’re ordering new…
    Posted: September 11, 2024

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