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Campus Stewardship Transformation Project
The Campus Stewardship Transformation Project (CST) is a multi-year initiative aimed at improving the management of space, facilities, and infrastructure at Tufts. It covers the entire campus stewardship lifecycle that is: plan, design, construct/renew, and maintain. The departments directly affected are Campus Planning, Facilities, Capital Programs, and Real Estate.
In Fall 2023, members of Operations leadership came together to outline a transformation of its facilities practices within the university. A charter was developed in March 2024 to create a consistent transformation approach and project plan. The goal of the project is to improve the Operations Division’s ability to successfully meet the needs of the Tufts community and provide services across all four campuses that are effective and satisfactory.
Mission Statement
Advance and support the university’s mission in education, research, and clinical practices by enabling transformative experiences, through stewardship, strategies, and services for the physical campus environment.
Areas of Transformation
Many processes within the facilities lifecycle are no longer fit for purpose and are not delivering the right strategic value for the university. This includes but is not limited to: Campus Planning, Capital Programs, Facilities Management, and Real Estate.
This initiative has been divided into three phases, beginning in 2023 and continuing to 2027 and beyond.
|
Project |
Status |
Purpose |
|
Facilities Organizational Assessment |
Complete |
Identify strategies to improve delivery of facilities services |
|
Facilities Organizational Transformation |
In Progress |
Transform Facilities Management into a customer-focused organization by fostering a culture of excellence, collaboration, and accountability |
|
Upgrade Maximo System |
In Progress | Improve and better align the Facilities work order system |
|
Design Guidelines and Standards |
Complete |
Improve building operations with clear, specific design standards |
|
Space Inventory Database |
In Progress |
Improve access and ease of use of campus space data |
|
Redefine Project Intake Process |
In Progress |
Create straightforward intake process to improve campus customer experience |
|
Campus Renewal and Facilities Condition Assessment |
Complete |
Provide campus customers with up-to-date metrics on campus condition |
|
Transform Capital Budget Planning Process |
In Progress |
Align capital budget and 10-year capital plan with university priorities |
|
Project Scoping and Delivery |
Not Started |
Smoother transition between project completion and building usage |
Read email updates on CST progress.
Jumbo Impact
Larry Ourique, property information resources manager, is helping our schools respond dynamically to their research needs. Larry led trainings and created tutorials for Tufts Space, the new space management system, to expedite access to research and classroom space data. David Raymond, operations manager for the Dental School, told the Campus Planning team that this is the “most accurate space data in the school’s history!”
Campus Stewardship Steering Committee
Barb Stein, Vice President of Operations; Committee Chair
Mary Dukakis, Chief Administrative Officer, Operations; Transformation Manager
Dano Weisbord, Executive Director Campus Planning and Chief Sustainability Officer
Katelyn Gosselin, Director of Campus Planning
Greg Walters, Executive Director, Facilities Management
Karen Cutone, Senior Director of Real Estate
Provided by Operations