Card Access & Key Requests

ID Card Access Requests

• If you are a department manager or other authorized requester, please submit card access requests to accessreq@tufts.edu.
• Requests may take up to 2 business days. You will receive confirmation when the request has been processed.

Key Access Requests

• Authorized requester for a department must submit a Facilities Service Request.
• Choose “Submit a request for Key, lock or Card Access”
• Choose the campus and building.
• Choose the access request type from the dropdown menu.
• When requesting for multiple recipients, please fill out the ‘Key Code or Access Level’ ‘Location (building, room)’ ‘Responsible User’s Name’ and ‘UTLN’ boxes for each person access or a key is being requested for.
• Click the circle to the right of the ‘UTLN’ box to create an new row of boxes for each subsequent person keys or card access is being requested for.
• When picking up keys, bring your Tufts ID. The ID card is scanned as proof of pickup.

Card / Key Access

The Facilities is responsible for all non-residential lock and key requests.

ID Card Access Requests:

• If you are a department manager or other authorized requester, please submit card access requests to accessreq@tufts.edu. You will receive confirmation when the request has been processed. Requests may take up to 2 business days.
• If this concerns access to a dormitory, please contact the department of Residential Life at 617-627-3248.

Access Systems services available include:

• Request new keys
• Request a lock change and key re-issuance
• Manage card access privileges
• Fingerprint scan access

All of these services may be requested by department managers and authorized personnel using the Online Access Request Portal. This is the same portal used to make requests with facilities, so please read the instructions carefully.

Key requests will be filled by the locksmith or key contractor and the intended recipient will be notified to come to the University Police station to pickup their key’s. Bring your Tufts ID when picking up your keys.