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Care.com: For Children, Adults, and Pets

Looking for an easy way to find reliable care? Tufts provides a Care.com benefit to help you find a caregiver for any member of your family – from infants to adults to pets. Care.com has two primary ways to find caregivers:

Backup Care Services

Care@Work Backup Care provides in-home and in-center backup care for children and adults for up to 20 days per year for gaps in care while you need to work. These caregivers are employees of Care.com and have undergone employment-level background checks or are employed by Care.com’s network of agency partners, who have committed to meeting Care.com’s standards for backup care background checks and vetting.

In-home backup care for children or adults has a low hourly co-pay of $8.00/hour. Rates may vary in other states.

In-center backup childcare is $25.00/day per child. All centers in Care.com’s backup care network are licensed, have been curated by Care.com’s team, and are subject to vetting by Care.com or their network partners. Care.com services are available nationwide, so you can use them at home or when traveling.

How Back Up Care Works

Premium Website Membership

The Care.com free, unlimited access membership service is a do-it-yourself hiring marketplace to find in-home caregivers. Tufts pays for access to this service; you pay the full cost of caregivers you hire. Care.com performs a preliminary screening of these caregivers. The site provides resources and guidance about making safe hiring decisions, including three tiers of background checks you can purchase from the site.

The Care.com membership service also includes a directory of care businesses, such as childcare centers. These are simply directory listings that are not vetted by Care.com (as noted on the business profiles). You can also find pet care, housekeeping, tutoring, and many other types of services.

How Premium Membership Works

Membership Service (PDF)

    Ways to Use Your Care.com Benefit

    • Search for a care provider for any member of your family or yourself
    • Hire a special needs caregiver
    • Find camps during school vacations and holidays
    • Get backup care when traveling
    • Find help with household chores, rides, or tutoring
    • Find dog walkers or pet sitters
    • Help your parent attend a medical appointment – locally or across the country
    • Access articles on a wide array of topics, such as caregiving, safety, and assisted living

    Call or Get the Mobile App

    You can call or use the Care.com mobile app to find care on the go:

    • Call 855-781-1303, 24/7