Caring for an Older Relative

Caring for an Aging Parent or Dependent Adult

Caring for an aging parent or a dependent adult can be a stressful time. Tufts is here to help you with a multitude of online and in-person services.  From finding an adult caretaker at to requesting time off or a leave of absence, find resources here that can help you or a loved one. Look for resources for yourself as a caregiver too.

Looking for an easy way to find reliable care for an aging parent, dependent adult, or yourself?  Tufts provides a benefit to help you find a care provider for any member of your family. also provides up to 20 days of last-minute backup adult care per year any time you have a gap in your family care arrangements or care for yourself. You can use this benefit to help your parent attend a medical appointment – whether in your town or across the country. You also have access to tips and advice on finding, interviewing, and hiring your own providers as well as articles on a wide array of topics, such as caregiving, safety, and assisted living.

EAP Employee Assistance Program

The Tufts Employee Assistance Program (EAP) offers free, confidential counseling and referrals for you and your adult household members. You can reach the EAP 24 hours a day, seven days a week by calling 800-648-9557. EAP counselors are licensed professionals experienced at helping with a wide range of personal and work-related issues. The EAP also provides free legal and financial consultations plus research and referrals for adult care needs. In addition, you'll find a wide range of resources, including more than 20,000 tip sheets, articles, and resource guides on the member website.

Tufts University’s Elder Care Online Support Group

The online support group for faculty and staff who have an elder parent or person at home is accessible by going to: On that screen, enter your Tufts log in and password on the left, and click “subscribe” when prompted.

Legal Services

MetLaw (administered by Hyatt Legal Plans) provides you, your spouse, and your eligible dependents with fully covered legal services from experienced attorneys. MetLaw offers help with a wide range of personal legal matters including elder law matters. MetLaw offers telephone and in-person consultations for an unlimited number of personal legal matters with an attorney of your choice. This service covers counseling the Participant over the phone or in the office on any personal issues relating to the Participant's parents as they affect the Participant. The service includes reviewing documents of the parents to advise the Participant of the effect on the Participant. The documents include Medicare or Medicaid materials, prescription plans, leases, nursing home agreements, powers of attorney, living wills and wills. The service also includes preparing deeds involving the parents when the Participant is either the grantor or grantee; and preparing promissory notes involving the parents when the Participant is the payor or payee.

Time Off and Leaves of Absence

Sometimes, life events require time off from work so you can take time to care for yourself or your family. Tufts provides a range of time-off and leave options for benefits-eligible employees.

Alternative Work Arrangements and Telecommuting

A flexible work schedule can help you balance the needs of work, family, and other personal commitments. While an alternative work arrangement or telecommuting may not work for every position, Tufts offers some possible options for you to explore with your supervisor. 

Dependent Care Flexible Spending Account

The Dependent Care FSA lets you pay for daycare, elder care, and other eligible dependent care expenses using pre-tax dollars. For elder care expenses to be eligible for Flexible Spending (FSA), there are conditions that are required.

Other Resources 

These are local and government websites with information about elder care. Many also include resources for caregiver stress. Tufts University is not affiliated with these organizations. 

U.S. Department of Health and Human Services

National Alliance for Caregiving

Family Caregiver Alliance



The National Association of Area Agencies on Aging

National Council on Aging

The Massachusetts Executive Office of Elder Affairs

The Massachusetts Council on Aging

Government websites for cities and towns