Contact Tufts Technology Services (TTS)

You can get help with technology at Tufts in three ways:

Online

Submit a request online or email TTS at it@tufts.edu.

On the Phone

For fastest service, call the 24/7 Support Desk at 617-627-3376. 

In Person

The TTS Walk-Up Desk is available for in-person tech support on the Medford, Boston, and Grafton campuses during regular business hours.

Boston Campus

5th Floor Graduate School of Biomedical Sciences, 145 Harrison Avenue, Boston 
Monday – Friday: 9 AM to 5 PM

Grafton Campus

Frank Lowe Library, 3 Library Circle, Grafton
Monday – Friday: 9 AM to 5 PM

Medford Campus

Eaton Hall, 5 The Green, Medford
Monday - Thursday: 9 AM to 11 PM (11pm-4am staffed by Security Guard)
Friday: 9 AM to 8 PM
Saturday: 11 AM to 7 PM
Sunday: 12 noon to 11 PM (11pm-4am staffed by Security Guard)