Did You Know Tufts is Sunsetting Webex?
In early January 2022, Tufts Technology Services (TTS) announced that the University would be sunsetting Webex as Zoom has become the community’s recommended, preferred, and supported platform for video conferencing and online meetings. With less than 30 meetings a day hosted in Webex compared to over 5,000 meetings a day in Zoom, it is clearly preferred by about 98% of the community.
TTS has been working with the schools, departments, and individuals who are still using Webex to understand their needs, assist their transition to Zoom, and provide training as needed. At the same time, the equipment in our video conference spaces is also being reviewed to ensure compatibility with Zoom.
By the end of the semester (June), Webex will be decommissioned at Tufts. By this time, we will have successfully transitioned all users over to Zoom for video conferencing.
All community members who used Webex and recorded meetings to the Webex cloud storage space should visit tufts.webex.com and review their saved recordings. It is recommended that you delete any recordings that are no longer needed and store those you do need to retain in Box. Recordings left in Webex will be no longer accessible after we decommission the service!
More information on recordings and how to manage them in Webex can be found in the online guide.
Other resources for using Zoom
Zoom Software page to setup an account (if you don’t already have one)
Direct link to Zoom (login using your Tufts credentials)
Tufts Learning Center with access to Virtual Zoom courses
Zoom Security at Tufts overview (with quick links and tips for using Zoom)
For those who have questions or need assistance transitioning from Webex, please email the TTS Training team at email@example.com. If you have questions related to Zoom, please contact the 24/7 TTS Service Desk by emailing firstname.lastname@example.org or calling 617.627.3376.