eServe (Employee Self Service)
March 3, 2025: Users may need to clear cache/cookies to access eServe/PeopleSoft HR following the latest system update.
Employee Self Service (eServe) provides Tufts employees with access to payroll and benefits information.
Notices:
- Tufts Network Requirements: Active Employees must be on a Tufts Network or VPN (Virtual Private Network) connection for full access and functionality.
- Fraudulent Unemployment Claims and Identity Theft: If you receive notification from the MA Department of Unemployment Assistance (DUA) in the mail of a claim in your name that you did not initiate, take these immediate steps to protect your identity.
Features
- Retrieve and print your payroll information, which is generally available online one day before the pay date
- Change your address and federal or state tax withholdings
- Update your life insurance beneficiaries or emergency contact information
- View your benefits information
- Submit life events (marriages, family additions, changes to dependents, etc.)
Get Started
- Connect to the Tufts Virtual Private Network (VPN).
- Log in with your Tufts credentials at hrss.it.tufts.edu.
Former employees may access eServe without the VPN through April of the year following separation to access tax documents or update contact information. Try these troubleshooting steps if you cannot login.
Learn More
- New eServe Interface (video)
- New Hire Payroll Onboarding
- Reviewing Personal Information
- Edit your Direct Deposit information
- Time Off Information
- Qualifying Life Events
Retirement Plans are no longer managed via eServe. All Retirement Plans are managed via NetBenefits.
Request access to TSS Systems or update your role with the TSS System Access Request Form.
Visit the TSS Department Admin Resource Hub for even more guidance on the following:
- ePAF Hiring (Students) & Onboarding all workers
- Submitting Personnel Actions (Guided Self Service)
- Time Management (Time Entry, Time Off Tracking)
To make corrections or resolve issues pertaining to Employee Self Service data, please contact Tufts Support Services.