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    Software & Apps

    Facilities Service Requests

    Make an online request for workspace, building, and custodial services. Time sensitive request should be reported via telephone.

    Submit Request
    (fsrequest.tufts.edu)
    Available To
    Faculty
    Staff
    Students

    Features

    • No-fee services include custodial services, building repairs, lighting and climate control, keys and locks, and pest control
    • Fee-based services are available for more complex tasks that fall outside of the department’s normal scope of work
    • Time-sensitive or emergency requests should be reported via telephone:
      • Medford/Somerville: (617) 627-3496
      • Boston: (617) 636-3535
      • Grafton: (508) 887-4949
    • Accessible from any Tufts network location or via Tufts VPN

    Get Started

    Make a request online

    fsrequest.tufts.edu

    Tell Us How We're Doing

    After your service requests and work orders are complete, you’ll receive a follow up survey by email to let us know how we’re doing.

    Learn More

    • Learn more about facilities service requests
    • Representative list of baseline maintenance and discretionary services
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