Facilities Service Requests
Make an online request for workspace, building, and custodial services. Time sensitive request should be reported via telephone.
Features
- No-fee services include custodial services, building repairs, lighting and climate control, keys and locks, and pest control
- Fee-based services are available for more complex tasks that fall outside of the department’s normal scope of work
- Time-sensitive or emergency requests should be reported via telephone:
- Medford/Somerville: (617) 627-3496
- Boston: (617) 636-3535
- Grafton: (508) 887-4949
- Accessible from any Tufts network location or via Tufts VPN
Get Started
Make a request online
Tell Us How We're Doing
After your service requests and work orders are complete, you’ll receive a follow up survey by email to let us know how we’re doing.