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Care.com Child and Elder Care 2018

Looking for an easy way to find reliable care? Tufts provides a Care.com benefit to help you find a care provider for any member of your family—from infants to adults to pets. Care.com also provides up to 20 days of last-minute backup child or adult care per year any time you have a gap in your family care arrangements.

Care.com Backup Care Services

Backup in-home care for children or adults for a low hourly co-pay of $8.00/hour in Massachusetts. Rates may vary in other states. All backup caregivers are pre-screened, trained employees of Care.com.

In-center backup childcare for $25.00/day per child. All Care.com childcare centers are fully vetted for health and safety as well as high-quality program standards. Care.com services are available nationwide, so you can use them at home or when traveling. All backup care providers outside of Massachusetts are employees of the vetted and credentialed nanny agencies in the Care.com network.

Care.com Premium Website Membership

  • Free, unlimited access to a large online network of child and adult caregivers and businesses. You can also access pet care, housekeeping, tutoring, and many other types of services.
    Please note: Tufts pays for your access to this service; you are responsible for paying the full cost of any caregivers you hire.
  • Access to tips and advice on finding, interviewing, and hiring your own providers.
  • The option to request and pay for background checks on any provider you find on the Care.com site.

Ways to Use Your Care.com Benefit

  • Search for a care provider for any member of your family
  • Find help with household chores, rides, or tutoring
  • Find dog walkers or pet sitters
  • Whenever you need backup care for your child or adult family member
  • Get backup care during school vacations and holidays
  • Get backup care when traveling
  • Help your parent attend a medical appointment – whether in your town or across the country
  • Access articles on a wide array of topics, such as caregiving, safety, and assisted living

Get the Mobile App to Request Care on the Go

For More Information

Enroll online using your Tufts employee ID number or call Care.com at 855-781-1303.

Representatives are available Monday through Thursday, 7:00 a.m. to 8:00 p.m. EST; Friday, 7:00 a.m. to 5:00 p.m. EST; and Sunday, 5:00 p.m. to 8:00 PM EST.

For questions about your Tufts University benefits, contact Tufts Support Services at tss@tufts.edu or 617-627-7000.