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Looking for an easy way to find reliable care? Tufts provides a Care.com benefit to help you find a care provider for any member of your family—from infants to adults to pets. Care.com also provides up to 20 days of last-minute backup child or adult care per year any time you have a gap in your family care arrangements.

Your Care.com Backup Care Benefit includes

  • Backup in-home care for children or adults for a low hourly co-pay of $8.00/hour in Massachusetts. Rates may vary in other states. All backup caregivers are pre-
    screened, trained employees of Care.com.
  • In-center backup childcare for $25.00/day per child. All Care.com childcare centers are fully vetted for health and safety as well as high-quality program standards. Care.com services are available nationwide, so you can use them at home or when traveling. All backup care providers outside of Massachusetts are employees of the vetted and credentialed nanny agencies in the Care.com network.

Your Care.com Premium Website Membership gives you

  • Free, unlimited access to a large online network of child and adult caregivers and businesses. You can also access pet care, housekeeping, tutoring, and many other types of services. Please note: Tufts pays for your access to this service; you are responsible for paying the full cost of any caregivers you hire.
  • Access to tips and advice on finding, interviewing, and hiring your own providers.
  • The option to request and pay for background checks on any provider you find on the Care.com site.

Some ways you can use Care.com

  • To search for a care provider for any member of your family
  • To find help with household chores, rides, or tutoring
  • To find dog walkers or pet sitters
  • Whenever you need backup care for your child or adult family member
  • During school vacations and holidays
  • For backup care when traveling
  • To help your parent attend a medical appointment – whether in your town or
    across the country
  • To access articles on a wide array of topics, such as caregiving, safety, and assisted living

How to Enroll

For more information or to activate your benefit, enroll online using your Tufts employee ID number or call 1-855-781-1303. Representatives are available Monday through Thursday, 7:00 a.m. to 8:00 p.m. EST; Friday, 7:00 a.m. to 5:00 p.m. EST; and Sunday, 5:00 p.m. to 8:00 PM EST.

You can also download the Care@Work App on your smartphone to request care on the go.