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Employee Assistance Program

The Tufts Employee Assistance Program (EAP) offers free, confidential counseling for you, your dependents and household members. You can reach the EAP 24-hours a day, seven days a week by calling 1-800-451-1834, or log in to the EAP website (User name: tufts; password: employee).

EAP counselors are licensed professionals experienced at helping with a wide range of personal and work-related issues. The EAP also provides free legal and financial advice and an enhanced benefit to find childcare or adult care resources.

Confidential Counseling      

The EAP can help with all types of personal and professional problems, including:

  • Illness
  • Job or career issues
  • Grief or loss
  • Reorganization at work
  • Parenting issues
  • Alcohol or drug addiction
  • Life changes
  • Depression or anxiety
  • Relationship issues
  • Eating disorders
  • Financial concerns
  • Work/Family issues
  • Stress

Legal Services

The EAP also provides free and confidential legal services. You get a free 30-minute office or telephone consultation per legal matter and a 25% discount for any additional services provided with a contracted lawyer. (Please note this service excludes job-related legal issues.) Simply call the EAP at 1-800-451-1834 and you will be connected to an attorney who can help you.

Financial Services

You are entitled to a free 30-minute telephone consultation per financial matter with a Certified Financial Planner. When you call the EAP at 1-800-451-1834, you will be connected to a financial planner who can help you.

Dependent Care Resources

Through the EAP, you can also speak with a live consultant who can provide you a list of fully-licensed facilities for dependent care (child or adult). Just call the EAP at 1-800-451-1834.

Online Services

Whether you’re looking for advice as a new parent or tips to help manage your time or your money, the EAP website can help. You’ll find a wide range of resources, including more than 5,000 tip sheets, articles, online seminars, and resource guides available at your fingertips. Simply log in with the user name “tufts” and the password “employee.”

For More Information

See our list of Frequently Asked Questions for more information about the EAP and how to use its services.