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Employee Assistance Program 2019

The Tufts Employee Assistance Program (EAP) offers free, confidential counseling and referrals for you and your adult household members. You can reach the EAP 24 hours a day, seven days a week by calling 800-648-9557.

EAP counselors are licensed professionals experienced at helping with a wide range of personal and work-related issues. The EAP also provides free legal and financial consultations and research and referrals for childcare or adult care needs.

Confidential Counseling

The EAP can help with all types of personal and professional issues, including:

  • Anxiety
  • Career concerns
  • Childcare needs
  • Depression
  • Eating disorders
  • Eldercare resources
  • Financial concerns
  • Grief
  • Job stress
  • Legal issues
  • Nutrition questions
  • Partner violence
  • Relationship and family problems
  • Substance abuse issues
  • Stress management

Legal Services

The EAP offers confidential legal services. You are entitled to a free 30-minute telephone consultation per legal matter. (This service excludes job-related legal issues.)

Call the EAP at 800-648-9557 and you will be connected to an attorney who can help you.

Financial Services

You are also entitled to a free 30-minute telephone consultation per financial matter with a Certified Financial Planner. When you call the EAP at 800-648-9557, you will be connected to a financial planner who can help you.

Dependent Care Resources

Through the EAP, you can also speak with a live consultant who can provide you a list of fully licensed facilities that provide dependent care for children or adults. Call the EAP at 800-648-9557.

Online Services

Whether you’re looking for advice as a new parent or tips to help manage your time or your money, the KGA Member Website can help. You'll find a wide range of resources, including more than 20,000 tip sheets, articles, and resource guides. Free online seminars cover topics ranging from technology and keeping your kids safe to managing your finances. Login with the user name tuftsu and the password 9557.

More about the KGA Member Website
Online Seminar Descriptions

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For More Information

Contact the EAP with questions about available services
800-648-9557

For questions about your Tufts University benefits, contact Tufts Support Services at tss@tufts.edu or 617-627-7000.