Health Sciences Student Billing Information

Changes to Tufts eBill

Tufts has converted to a new eBill system. Students can access the eBill through their SIS Portal by navigating to the Bills & Balances tab. Parents and other viewers that have been authorized to view and pay bills on behalf of the student will need to access the eBill through the Invited Viewer Portal within SIS. Students will need to provide access to their Parents and Invited Viewers by granting them access to the “Bills and Balances” tab through the SIS Portal.  Please follow the instructions at go.tufts.edu/inviteviewers. If a student does not authorize a parent or other viewer access to eBill, then only the student will receive eBills.

If you have received a bill and you are not planning to attend Tufts this semester, contact the registrar's office for your school to have your student status corrected. If you have any questions or concerns regarding your bill, contact the Health Sciences Bursar’s Office 617-636-6551 or email hsbursar@tufts.edu.

Billing Office Hours of Operation

The Health Sciences Bursar’s Office is operating remotely with normal business hours. For in-person transactions, refer to the hours below.

Payment Options

See: Health Sciences Tuition Payment Methods

Additional Bill Adjustments

Health Services: Massachusetts State Law requires that students have health insurance coverage. If you are covered under a comprehensive plan, then you may be eligible to waive the university health insurance plan beginning in June. To waive your health insurance, please visit your “Bills & Balances” tab in SIS at http://go.tufts.edu/sis. More information is available on the SAHA website or by contacting 617-636-2700.

Financial Aid: Students applying for Federal and University financial aid may be financially cleared by completing all required Federal and school applications and by supplying required support documents to the Office of Financial Aid. If this process is complete, a provisional credit will be posted to your student account to clear your account until actual disbursed funds are received by Tufts. If you are paying all or a part of your balance with an outside loan, that loan should have final approval from your bank by the semester due date. Please reach out to your school's financial aid office directly for more information:

Expected Credits: Expected credits from scholarship agencies, or third-party organizations will appear on your bill when documentation is received. Once funding has arrived, the expected credit will be replaced by the payment. Monies that have not arrived by mid-semester may require follow up by the student. Please submit the documentation for your scholarship or third-party billing directly to the Bursar’s Office. We can place an expected credit on your account as well as bill the organization, if required.

Tuition Payment Plan: If you have enrolled in the Tuition Payment Plan and the expected credit is not on your bill, please contact The Health Sciences Bursar’s Office at 617-636-6551. For more information on how to enroll in the plan, please see Tuition Payment Methods.

Tuition Reimbursement and Remission: Students who are also employees of Tufts may be eligible for Tuition benefits. Procedures for applying for Tuition Remission are available from Tufts Support Services. 

Policies

Due Date of Bill: The due date of each item on your bill is displayed in the right-hand "DUE" column of the eBill next to each itemized semester charge. Any charge on your current bill that was on a previous bill is due upon receipt.

Late Fees: Payments must be made by the DUE DATE or will be subject to a late fee. Past-due accounts may be subject to a late payment fine equal to 10% of unpaid charges. Initially, fines will be assessed on balances greater than or equal to $2000, but any balance amount is potentially subject to fine if not resolved in a timely manner. The maximum late fine assessed on any balance will be $750 per semester. Prior to the actual assessment of a late fine, the student will be sent at least one follow-up bill during the semester warning them of an impending fine.

Once a fine has been posted to the student's account, the student may send a written petition to the Bursar's Office requesting a reversal of the fine. This petition must include the reason(s) why the student account was not paid in a timely manner, and why the student feels the fine was unfairly assessed. The Bursar's Office will respond to the student in writing within thirty days of receipt of the appeal. No appeal will be considered before the balance has been resolved and any petition must be received within 60 days of the date the fine was assessed.

Under S2248 PL 115-407 Section 103, Tufts will not impose a late fee, denial of access to facilities, or other penalty against a veteran or eligible dependent due to a late payment of tuition and/or fees from VA.

Returned Checks and ePayments: Returned payments are subject to a $25 fine. 

Mailing Address

Please send correspondence to the following address: