Human Resources Training Programs

Take the next step in your professional growth by exploring diverse course offerings focused on building competencies and providing essential tools for career development. Learn practical strategies to help you succeed in your role.

Courses are offered in two formats: virtual, instructor-led sessions and self-paced, pre-recorded eLearning modules. All courses are available at no cost to Tufts faculty and staff.

To get started, browse the course list below and create an account in the Tufts Learning Center. Look out for bi-weekly email newsletters from Tufts University Learning with upcoming courses. Detailed course information and links to all available workshops can also be found in the HR Course Catalog. 

Click on the course title below for course description and enrollment details. 

Administrative Skills

FAST (Foundations of Administrative Support at Tufts) (Virtual Instructor-led; 6 hours)

Workplace Culture and Engagement

*NEW* Building Trust with Colleagues  (Virtual Instructor-led; 1 hour)

*NEW* Emotional Intelligence in the Workplace (Virtual Instructor-led; 1 hour)

Exceptional Customer Service (Virtual Instructor-led; 1.5 hours)

Feedback That Drives Performance (Virtual Instructor-led; 1.5 hours)

Five Generations in the Workforce: Exploring Workplace Dynamics (Virtual Instructor-led; 1.5 hours)

Influencing and Communication Skills (Virtual Instructor-led; 1.5 hours)

*NEW* Leadership at All Levels (Virtual Instructor-led; 1 hour)

*NEW* Navigating Challenging Times: Strengthening Personal Resilience (Virtual Instructor-led; 1 hour)

Career Development

*NEW* Development Planning & Career Navigation (Virtual Instructor-led; 1.5 hours)

Supervisor Training Resources

Hiring Process Essentials for Hiring Managers (eLearning)

*NEW* Leading Change: Foundational Strategies for Change Leaders (Virtual Instructor-led; 1 hour)

Manager Essentials Training Program (Virtual; 6-month nomination-based program)

Manager As Coach: Manager's Role in Employee Development (Virtual Instructor-led; 2 hours)

Manager’s Role in Budget and Fiscal Management of a Unit (Virtual Instructor-led; 3.5 hours)

*NEW* Navigating Challenging Times: Building Resilient Leadership (Virtual Instructor-led; 1 hour)

Supervising Basics: Introduction to the Role of a Supervisor (Virtual Instructor-led; 1 hour)

Tufts Careers Toolkit for Hiring Managers (eLearning)

*NEW* Turning Mistakes into Momentum (Virtual Instructor-led; 1 hour)

Performance Management Cycle

Staff Webinar: Developing your FY26 Goals (Recording; 1 hour)

Supervisor Webinar: Developing your FY26 Goals (Recording; 1 hour)

Mid-Year Conversations for Supervisors (Recording; 1 hour)

Year-End Performance Review for Supervisors (Recording; 1 hour)

Year-End Performance Review for Staff (Recording; 1 hour)

Project Management

*NEW* Project Management Overview (Virtual Instructor-led; 1.5 hours)