Personnel File/Updating Your Personal Information Policy

Amended: 1/16/2024 

Provided by: Department of Human Resources 

Related Links and Resources: 

• To submit a request for review of file: TSS@tufts.edu 
• To make changes to your eserve record:  Tufts University E-Serve 

This policy applies to any at-will employee of the university.  

In Massachusetts, certain employees are entitled to request a copy of their personnel record as defined by law.  Additionally, the University encourages employees to keep current any personal contact, including emergency contact information, maintained in eServe.  Employees seeking personnel related information may also review eServe for a number of relevant personnel documents including pay and performance related information.   

Tufts University respects the privacy of its employees and strives to keep employee files confidential. If you wish to review your file, submit a ticket to Tufts Support Services via TSS@tufts.edu.  

Changes to your personal information, benefits, and payroll deductions can be made online through Tufts University E-Serve. 

It is your responsibility to notify the Benefits Office when any change occurs in your personal status or of a qualifying event in your family that could impact your benefits.