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    Technology

    Purchasing Technology

    Partner with Tufts Technology Services and Tufts Purchasing if you’re thinking about a significant technology purchase for your business unit, department, or school. Our teams provide technical and financial expertise to help minimize costs and risks while maximizing the value of your purchase. 

     Working with us is vital for purchases that involve 
    • Implementing or upgrading entirely new systems or services 
    • Integration with other Tufts systems 
    • Collection, transmission, or storage of sensitive data

    Tell us about your project

    How does the purchasing process work?

    We encourage you to contact us as early as possible so we can assist you throughout the process. Our skill in drafting technical requirements and RFPs, reviewing submitted bids, and negotiating contracts and prices with vendors can save your department time and money.

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    Define detailed requirements 

    The TTS Planning & Design team will work with you to create detailed technical requirements for your purchase.

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    Find a solution 

    Discover if a currently available solution at Tufts will meet your needs. If a new purchase is necessary, determine the potential solutions, staff resources, timeline, and cost for purchasing and implementation.

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    Get competitive bids 

    We can help you draft an RFP, identify suitable vendors, and review submitted bids. 

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    Technology Review 

    Our review process will ensure that your solution meets security, accessibility, infrastructure, and policy requirements. Learn more about the Technology Review process.  

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    Negotiate a contract 

    Our knowledge of the products and vendors in a rapidly-shifting marketplace will help you make a well-informed decision and get the best available terms and pricing. 

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    Implement the solution 

    We will work with you to ensure that the chosen solution is configured and installed correctly. 

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    Maintenance plan 

    We will help you develop a long-term support and maintenance plan for your chosen solution. 

    Planning a smaller purchase? 

    If you’re planning to buy common technology products for use at Tufts—such as desktop and laptop computers—you can make most purchases directly through Tufts Marketplace or by using your PCard at stores or online. 

    Purchasing a desktop or laptop computer 

    Faculty and Staff: Tufts Technology Services provides consultations and recommendations on new computer purchasing, as well as discounts on mobile plans. 

    • Computer Purchasing Consultations
    • Mobile Plan Discounts

    Students: Get computer purchasing recommendations and access discounts on computers and mobile devices. 

    • Student Computer Recommendations
    • Student Discounts

    Purchasing software 

    Tufts provides many popular applications to our community for free or at a discount. If you can’t find the software you’re looking for, contact Tufts Technology Services for assistance. 

    Browse Software & Apps
    Start a Technology Purchase
    Receive expert support throughout the planning and purchasing process.
    Contact Us
    Related
    Working with Sensitive Information
    Security Consulting
    Digital & Web Accessibility
    Technology Review Process
    ADT Procurement Protocol (PDF)

    Provided by Tufts Technology Services

    Support via Tufts Technology Services (TTS)
    Call
    617-627-3376
    Support desk is available 27/7
    Email
    it@tufts.edu Ticket will be automatically created.
    In Person
    Walk-Up Desk Somerville/Medford, Boston and Grafton.
    Remote Assistance
    access.tufts.edu/remote-assistance Get help with your computer issues by having specialist connecting remotely.
    Online Guides
    it.tufts.edu/guides Procedures, how-to steps, and general info in indexed format.
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    Need Help?
    HR and Finance Questions
    Tufts Support Services (TSS) 617-627-7000 tss@tufts.edu Hours and locations
     
    Technology Questions
    Tufts Technology Services (TTS) 617-627-3376 it@tufts.edu Hours and locations
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