Upgrade to Zoom 5.0 TODAY!
On April 27, Zoom launched the 5.0 release of their product with robust security enhancements, including increased protection for meeting data and report a user functionality. Beginning May 30, Zoom will be adding encryption to the 5.0 release and requiring users to upgrade to join meetings.
What does this mean to you?
All Tufts Faculty, Staff, and Students should upgrade their Zoom application to the current 5.0 version as soon as possible but no later than May 30.
- Tufts-owned and managed machines
- If you are using a Tufts-owned and managed machine, you should have received the latest 5.0 upgrade via the VPN. (NOTE: You need to be logged into the VPN to receive and accept the upgrade. See video for how to use the VPN.)
- Personal devices
If you are unsure if you are running the most recent upgrade, you can manually check for updates by following the directions below.
Manually Checking for Updates
- Open the Zoom desktop application and sign in using the SSO (single sign-on) option and your Tufts credentials. (Note: When you are asked to provide your company domain, enter “tufts” so the full domain reads “tufts.zoom.us”.)
- Click on your profile icon toward the top right of the Zoom window.
- Select Check for Updates.
- A window will appear with information about your current version of Zoom. If an update is available, follow the on-screen prompts to do so.
Upgrade today, to avoid any interruption to your work and before the start of the summer session. If you do not upgrade by May 30, you will be prompted and required to upgrade when joining a Zoom meeting.
Support and Resources
Below are some resources to help you with your use of Zoom.
- Audio & Virtual Conferencing Technology Guide (self-help guide)
- Zoom FAQs
- Zoom 5.0 is here! (details on the new release)
If you have questions or difficulty downloading and upgrading to Zoom 5.0, please contact the 24/7 TTS Service desk by calling 617.627.3376 or emailing firstname.lastname@example.org.