Workspace & Buildings
The Facilities Services department supports the Boston, Grafton and Medford/Somerville campuses with Operations and Maintenance – managing 5 million square feet of buildings and properties, Project Administration – programming, design and project management of new buildings and grounds, and Renovation – overseeing major renovations of facilities and infrastructure.
Building Access & Maintenance
Keys & Locks
The Department of Public Safety is responsible for handling all key requests. Authorized requestors (e.g., designated department supervisors and managers) can make requests for keys via the online request form. This form can also be used for lock maintenance and repair requests.
General Maintenance Requests
The Facilities Services Department is responsible for completing maintenance across the Tufts campuses. You can submit maintenance requests using the online request form.
Emergency requests should be made by phone:
- Medford/Somerville: 617-627-3496
- Boston: 617-636-3535
- Grafton: 508-839-7921
Please note that some Tufts buildings on the Medford campus are managed by Walnut Hill Properties. For maintenance requests in those properties, please contact Walnut Hill directly at 781-391-5300.
Submit a pest control request to the Facilities Services Department using the online request form.