Workspace & Buildings

The Facilities Services department supports the Boston, Grafton and Medford/Somerville campuses with Operations and Maintenance – managing 5 million square feet of buildings and properties, Project Administration – programming, design and project management of new buildings and grounds, and Renovation – overseeing major renovations of facilities and infrastructure.

Building Access & Maintenance

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Card Access

The Department of Public Safety is responsible for granting card access to buildings and rooms on the Tufts campuses. Authorized requestors (e.g., department supervisors and managers) can make requests for card access via the online request form.

Make a Card Access Request

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Keys & Locks

The Department of Public Safety is responsible for handling all key requests. Authorized requestors (e.g., designated department supervisors and managers) can make requests for keys via the online request form. This form can also be used for lock maintenance and repair requests.

Make a Key or Lock Request

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Lighting

The Facilities Services Department is responsible for repairs to lighting fixtures as well as light bulb replacement on the Tufts campuses. You can make a request for repairs via the online request form.

Make a Lighting Request

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Climate Control

The Facilities Services Department is responsible for heating, ventilation, and air conditioning systems on the Tufts campuses. You can make a request for adjustments and repairs via the online request form.

Make a Climate Control Request

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Moving Assistance

The Facilities Services Department provides assistance with moving office equipment and furniture on campus. You can make a request for moving assistance via the online request form.

Make a Request for Moving Assistance

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General Maintenance Requests

The Facilities Services Department is responsible for completing maintenance across the Tufts campuses. You can submit maintenance requests using the online request form.

Emergency requests should be made by phone:

  • Medford/Somerville: 617-627-3496
  • Boston: 617-636-3535
  • Grafton: 508-839-7921

Please note that some Tufts buildings on the Medford campus are managed by Walnut Hill Properties. For maintenance requests in those properties, please contact Walnut Hill directly at 781-391-5300.

Make a Maintenance Request

Custodial Services

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Cleaning

The Facilities Services Department provides custodial services on the Tufts campuses. You can submit specific cleaning requests using the online request form.

Make a Cleaning Request

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Trash Removal

The Facilities Services Department provides trash removal services on the Tufts campuses. You can submit specific trash removal requests using the online request form.

Make a Trash Removal Request

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Recycling

The Facilities Services Department provides recycling and composting services on the Tufts campuses. You can request a new recycling bin or recycling pickup for a room, office, or building by submitting a request online.

Request a Pickup or Recycling Bin

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Pest Control

Submit a pest control request to the Facilities Services Department using the online request form.

Make a Pest Control Request

Facilities Requests
Submit requests online for all non-emergency repairs or maintenance.